IMPORTANT
Throughout this issue, we feature profiles of leading enterprise integration, SOA and web services software suppliers.

Further information on the following organisations is available, free of charge. To apply, please sign in (or register) with the site.

• CCube Solutions
• Capita Total Document
• Solutions
• Casewise
• Document Logistix
• Hyland Software
• Open Text

Workflow, BPM & Document Management - Latest Report - September/October 2011
CRM, Contact Centre & Marketing Systems - July/August 2011
Financial, Accounting & Reporting Software - May/June 2011
Data Warehousing, Business Intelligence & CPM - March/April 2011
HR & Payroll Management Systems - January/February 2011
ERP Solutions - November/December 2010

Conspectus is the UK's leading independent report which authoritatively addresses the key IT application areas. It is acknowledged as one of the most trusted journals in the IT industry and is used by many organisations to help them in their selection of IT software and technology. The software supplier profile content within each report has been checked and validated by specialist independent consultancy Steria. The content of the Conspectus website is fully searchable.

Workflow, BPM & Document Management
Conspectus September/October 2011 - Summary

Organisations today face ever greater data volumes, and locating and storing it has become a major issue. Poor information management can even affect the bottom line, as inefficient business processes and the inability to access timely, relevant information can increase an organisation’s costs.

Therefore, having correct policies and procedures in place for managing information should be a key element for any business. However, our latest research reveals that only 40% of companies have currently created an overall strategy for achieving this. Of equal concern for our respondents is the problem of accessing unstructured data, as our survey also discovers that 80% are still finding this difficult.

Our expert authors agree that making information accessible is not easy, but implementing measures such as human-centred design, master data management and enterprise document & content management systems can go a long way towards solving the problem.

Market Overview & Analysis
Many organisations are still grappling with making information readily accessible across the whole organisation, but success depends on establishing a strategy and enforcing it. Cliff Mills reports.
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Expert Opinion
Implementing a common and controlled information environment can save you money, advises Richard Archer of Bramble.cc.
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View from the Top – Global Aerospace
Insurance company Global Aerospace has implemented a document management and workflow system to improve the efficiency of its business processes and provide consistency of information.
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A Single Version of the Truth
How practical is it to link all of a company’s information together to achieve a 360-degree view of the customer? Thorneycreek Consulting’s Ian Skidmore suggests the right approach.
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Selection of the Fittest
Bruce Spicer of Keystar Consulting offers a safe way to buy the right business process management system.
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View from the Top – Blenheim Palace
World Heritage Site Blenheim Palace has installed a document management system to tackle the management and control of its purchase invoices and enhance its environmental credentials.
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ROI on your Content Management
Why aren’t more organisations investing in enterprise document & content management systems? David Hughes of Malachi Consulting believes the return can be significant.
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The Human Dimension
Tom Stewart of System Concepts describes how ‘human-centred design’ can ensure your content management system delivers real value.
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Mastering Data Management
Simon Holloway of Bloor Research explains why MDM is at the core of successfully running your business processes.
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Getting the Knowledge
Knowledge management systems need to match the information-sharing abilities of Facebook to succeed, says Monetical’s John Abram.
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The Trouble with Paper
Independent consultant Bud Porter-Roth explains why, despite decades of document automation, paper is still clogging up your company.
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