Home 2011 Workflow, BPM & Document Management (SEPTEMBER-OCTOBER) Contents

Workflow, BPM & Document Management Contents
SEPTEMBER-OCTOBER 2011 Summary

Summary of Reports IMPORTANT Further information on the following organisations is available, free of charge. To apply, please sign in (or register) with the site. CCube Solutions Capita Total Document Solutions Casewise Document Logistix Hyland Software Open Text

Management Briefings   Market Overview & Analysis | Part 2 Many organisations are still grappling with making information readily accessible across the whole organisation, but success depends on establishing a strategy and enforcing it. Cliff Mills reports. Expert Opinion Implementing a common and controlled information environment can save you money, advises Richard Archer of Bramble.cc. View from the Top – Global Aerospace | Part 2 Insurance company Global Aerospace has implemented a document management and workflow system to improve the efficiency of its business processes and provide consistency of information. A Single Version of the Truth | Part 2 How practical is it to link all of a company’s information together to achieve a 360-degree view of the customer? Thorneycreek Consulting’s Ian Skidmore suggests the right approach. Selection of the Fittest | Part 2 Bruce Spicer of Keystar Consulting offers a safe way to buy the right business process management system. View from the Top – Blenheim Palace | Part 2 World Heritage Site Blenheim Palace has installed a document management system to tackle the management and control of its purchase invoices and enhance its environmental credentials. ROI on your Content Management | Part 2 Why aren’t more organisations investing in enterprise document & content management systems? David Hughes of Malachi Consulting believes the return can be significant. The Human Dimension | Part 2 Tom Stewart of System Concepts describes how ‘human-centred design’ can ensure your content management system delivers real value. Mastering Data Management | Part 2 Simon Holloway of Bloor Research explains why MDM is at the core of successfully running your business processes. Getting the Knowledge | Part 2 Knowledge management systems need to match the information-sharing abilities of Facebook to succeed, says Monetical’s John Abram. The Trouble with Paper | Part 2 Independent consultant Bud Porter-Roth explains why, despite decades of document automation, paper is still clogging up your company. Download a PDF version of the full report

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