Note

Summary of Reports

 Crimson Systems

 Epicor

 Exact Abacus

 Microsoft

 Nolan Computers

 Sage

 SAP

 Sapphire Systems

 Serversys

 Teradata

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version of the full report

Management Briefings

 Market Overview & Analysis: Conspectus’ latest research | Part 2

 Expert Opinion: Richard Boardman of Mareeba

 View from the Top: BLP | Part 2

 Towards SRM: Cirquent's Tim Haigh | Part 2

 Technology is Not Enough: Huthwaite's David Freedman | Part 2

 Beating the Recession: Abeo Consulting's Derek Bishop | Part 2

 Keeping your Contact Centre Happy: David Bennett of Siemens Enterprise Communications | Part 2

 Passives or Promoters?: Axactia's Andrew Broome | Part 2

 What Web 2.0 Mean for You: Quadriga Consulting's Jeffrey Peel | Part 2

 Why Killer Products Don't Sell: Ian Gotts and Dominic Rowsell explain | Part 2

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Conspectus 2009

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