The majority of enterprise content management deployments are little more than point solutions that deliver limited corporate benefit, warns The Content Group’s Ben Richmond.
Ben Richmond: despite huge investment
in ECM, few organisations are realising quantifiable
benefits
How many organisations truly maximise content use across
the business? How many documents are written from scratch
when they could have been drafted from a pre-existing document?
How much time and how many opportunities are wasted as staff
are forced to spend their time writing proposals, presentations
and reports ‘long-hand’ – instead of working smarter from
existing material, freeing up time to spend on their core
role?
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