Failure in enterprise IT projects can often be traced back to poor communication between IT and ‘the business’. Ian Robinson tries to get everyone on the same script.
Building enterprise software is a social activity. With IT
now a fundamental pillar of many business activities, sustainable
business and IT initiatives require input from a diverse group
of people – and so communication and collaboration are key.
Yet the results are often very disappointing. This article
outlines a way to maximise communication in ERP and other
enterprise-level software projects.
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