If you were asked to define the top five critical success
factors for any business change project, you would probably
come up with a list something like this:
Strong leadership.
Well-defined requirements.
Effective business change.
Prudent risk management.
A compelling business case.
But how often are projects started without a clear responsibility
for these areas? It’s no good paying lip service to them and
just expecting them to happen; we all know that leaving things
to chance isn’t the most effective way of getting things done.
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