Denis O’Sullivan: in the world of rapid
development of technologies, long-term tends to be seen
as what other industries would call shortterm!
One of the biggest inhibitors to efficiency and high levels
of customer service in the supply chain has always been a
lack of real-time relevant knowledge.
There is plenty of historical data about what went right
and wrong, but it is a huge task to recover and analyse this
to gain a real understanding.
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