How can companies persuade staff to
share the data they individually hoard? Serco Consulting’s
Justin Waters says search and
classification technology might hold the key.
Justin Waters: the transition from paper
registries to electronic file plans has been slow and
painful
We have a major problem when it comes to corporate information
– it is difficult to get people to store information in a
way that allows other people to find it.
The root of this issue goes back to the time when companies
used paper-based registries – a centralised storage area for
paper records where important information was stored, ordered
and archived, and from where information could be quickly
retrieved.
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