Gerry Gibbon highlights the impact that ‘transformational’ rather than ‘transactional’ HR managers can have on organisational capability and performance.
So the first over-arching responsibility of HR in achieving
transformational change is to support the Board in the process
of organisation development and in managing change effectively.
HR professionals have the specialist education in organisational
psychology, sociology and employee relations needed to better
manage organisational-level change.
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