ALEX PLENTY of Deloitte Consulting maps out a method for getting data to the right standard.
Quality control
Alex Plenty: companies should follow a structured approach
In today’s highly competitive marketplace, organisations
must strive to make best use of the key assets they have available
to them. One such asset is the information used to drive the
decision-making process. It is for this reason that information
management has been raised to the top of the CEO agenda and
is not just an issue for CIOs.
Organisations need to be able to trust the data on which
they base decisions. Often, companies do not realise the data
they are using in their systems is of poor quality until it
is too late to rectify it. Prior to this discovery, however,
the impact has already reverberated throughout the entire
organisation and becomes all the more damaging and costly
as it spreads through the data flows, from collection to business
action. Worse still – and not as easily quantified – is the
loss of reputation and negative publicity for an organisation
whose data quality problems continue to perpetuate.
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