As organisations look to realise the promised return on their
investment in IT, it has become apparent that the value lies
in the content it carries and not in the technology itself.
So IT has helped bring information centre stage as a key resource,
a commodity and a power base.
Excellence in information management (IM) now looks set to
become a major organisational target. Like total quality management
(TQM), business process re-engineering (BPR) and knowledge
management (KM), some organisations are embracing the concept
with early-adopter zeal, some protest that it is just a fad,
while others point out that it is something they have been
doing for a long time.
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