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View from the Top - Part
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PROFILE
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Richard Briere
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Company: Holt JCB Ltd.
Interviewee: Richard Briere.
Job Title: Financial Director.
The Subject: JCB supplier Holt
adopted a bold approach in selecting a new financial
system that has allowed it to gain control of all its
business processes.
PERSONAL FILE
NAME: Richard Briere.
BACKGROUND: Richard spent
his childhood in Tenerife, returning to England at the
age of 15. He was offered his first job in a drum reconditioning
plant whilst still at school; he joined days after finishing
his final exams and turning 16 in 1989.
Richard studied law and finance at
night school for two years and completed his studies
several years later to qualify as a chartered management
accountant, whist continuing to work in financial roles.
His financial and IT experience broadened
over the years from leasing, public services and technology,
into the sharp competitive world of double glazing,
whilst expanding his influence in technology and business
processes.
In 1997 he joined Imperial Tobacco,
a FTSE 100 company, as financial controller for the
company’s central division in the UK. Two years later
an opportunity arose to work for Holt JCB, as financial
controller which he accepted. In 2003 he was promoted
to financial director. Richard is currently participating
in a management buyout of Holt JCB.
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Q: WHAT PROMPTED HOLT TO LOOK FOR A NEW
FINANCIAL SYSTEM?
A: Holt JCB has been established in the West Country as
a franchised dealership for JCB for 25 years. During this
time the business has experienced rapid growth in the construction
sector and has also, by taking on new products, been able
to compete and grow in new markets for material handling,
such as waste management, aggregates and quarries.
The largest part of our business is now in engineering service
support. This, combined with our spare parts operation, means
that around 80% of our business goes on after the product
has been sold.
The business has therefore seen considerable change and we
were faced with dealing with an increasingly complex set of
customer requirements. We had to think quite carefully about
how we manage service calls, how we manage our large fleet
customers and how we cope with an increasing volume of information.
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Conspectus 2008
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Copyright © 2008
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