There is a perennial discussion about the ‘information glut’
or overload. Whilst precise figures are difficult to pin down,
a number of surveys have concluded that an information-based
worker spends between one and 20 hours each week searching
for information. This act of searching is non-productive time
– time wasted that could be spent more effectively putting
the information into use.
It is also estimated that about 60% of labour spend is related
to ‘information work’ – and this is no longer the sole domain
of the so-called white-collar worker, with many blue-collar
workers also handling and processing information.
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