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View from the Top -
Part 2 | Part
1
Read Part 1
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COMPANY FILE
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UniChem, the UK wholesale division
of Alliance UniChem, is a leading UK distributor and
wholesaler of pharmaceutical, medical and healthcare
products.
UniChem offers twice-daily delivery
and provides a full complement of added value services
to pharmacies, hospitals and dispensing doctors in the
UK, including marketing support, commercial support
services and ethical compliance and data services.
UniChem operates 11 distribution
centres across the UK and employs around 3,500 people.
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Q: WHAT WAS THE IMPLEMENTATION PROCESS AND DID THIS PROCEED
SMOOTHLY?
A: The implementation was very smooth – plain sailing, in
fact.
With Metastorm, it was particularly easy to identify rules
and process flows as well as to pick up and send out information.
We like the ‘To- Do’ list functionality – the system works
out where it should send documents according to the rules
we have specified and they automatically appear in people’s
to-do lists. If finance wants to ask a sales manager a question
about a TAP, the system routes the query back to the salesperson,
for example.
More...
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Conspectus 2006
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Copyright © 2006
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