Conflicting trends like enterprise-level systems, blogs and ‘wikis’ are muddying the content management market. David Martin looks for a clearer picture.
There are a number of emerging trends in the world of content
and document management – and like many trends they obey the
laws of physics. Sir Isaac Newton defined some of these basics
truths, one of which is often paraphrased as “for every action
there is an equal and opposite reaction”. I am sure Newton
was not thinking about content management when he was doing
his research, but the reality is certainly with us today.
One key trend is the need for compliance driven by some high-profile
incidents where content, often in the form of documents, has
not been properly controlled and in some cases deliberately
destroyed. This is leading to the requirement for enterprise-level
systems to control and enforce appropriate retention management
disciplines on all documents.
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