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Rob Morton of LogicaCMG suggests ‘soft’ ways to improve the business advantage you get from a new ERP installation.
Sharpen your edge - Part 1
| Part
2
You have invested significant capital into integrating your
corporate IT systems and installing a new ERP software platform
for managing your customer relationships and supply chain;
you’ve re-designed your processes to take advantage of the
new technology, maybe even offshoring some parts of the work
process.
Yet still the results fail to impress analysts, shareholders
or, for that matter, your customers. Despite all the effort
and cost of the ERP implementation, the returns seem slow
in materialising, and your people feel under as much or more
pressure than before. There are steps you can take to realise
benefits more effectively, ‘sharpening your edge’ by engaging
people in achieving those benefits.
More...
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Conspectus 2006
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Copyright © 2006
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