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View from the Top - Part
1 | Part
2
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PROFILE
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Les Boggia
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Company: Carole Nash Insurance
Consultants.
Interviewee: Les Boggia.
Job Title: Head of IT.
The Subject: UK broker Carole
Nash is improving its business processes and going online
with the help of project management software.
PERSONAL FILE
NAME: Les Boggia.
BACKGROUND: Les is head of
IT at Carole Nash Insurance Consultants, part of the
20-strong senior management team. He is responsible
for ensuring IT underpins the business objectives –
a balance of ensuring day-to-day activities and systems
are supported and maintained, as well as planning for
future developments. He manages a £2 million annual
IT budget.
Before joining Carole Nash, Les was
enterprise service delivery manager with the Amulet
Group (including The Accident Group and First Advice),
responsible for all IT areas including systems availability,
support and development.
Before Amulet, he was IT solutions
manager at Independent Insurance Company Ltd. He first
job was as a support consultant with Norwich Union.
Outside of work Les spends time with
his young family, is a motor sport fan and helps a friend
who drives a stock car with local events.
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Q: WHAT BUSINESS REASONS LED YOU TO ADOPT
NEW PROJECT MANAGEMENT SOFTWARE?
A: About a year ago, we were beginning a major project to
restructure our core IT systems, and there were lots of other
projects going on. At the time within IT, we had a very convoluted
system of resource management using spreadsheets. These specified
how many days each person was spending on each project, but
it was incredibly difficult if you wanted to do some modelling
– to see what happens if you drop in another project.
We recognised that our portfolio of projects did not lend
itself to being managed by spreadsheets and that we needed
a new tool to support us.
It all stems from the fact that IT resources are scarce –
and you can’t just keep trying to move the business forward
with new development projects, without considering the prioritisation
of each project.
More...
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Conspectus 2006
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Copyright © 2006
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