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Other Directories, Comparisons, Research 2006 CRM, Call Centre & Marketing Systems (June) Hornbill Systems Profile

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Summary of Reports

 Epicor

 Group 1 Software

 Hornbill Systems

 JI Group

 Lagan

 Onyx Software

 Pivotal

 QGate Software

 Saratoga Systems

 Softlab

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2

 Expert Opinion: Richard Boardman of Mareeba CRM Consulting

 View from the Top: ING Investment Management | Part 2

 Relationship Management: Steve Downton | Part 2

 Partner Management: Gino Morelli of IF International | Part 2

 Customer Focus: Andrew Broome | Part 2

 Strategy Issues: Michael Collins, a managing consultant at Database Marketing Counsel | Part 2

 Technology Issues: Rob Brickle of Bsquared Consulting | Part 2

 Relationship Management: Jeffrey Peel of Quadriga Consulting | Part 2

 Contact Centre Management | Part 2

 Evaluation Centre: Details of CRM available on our partner website, www.evaluationcentre.com

Hornbill Systems

CONTACT POINTS

Name and Address
Hornbill Systems Ltd
Ares
Odyssey Business Park
West End Road
Ruislip HA4 6QD

Telephone
+44 (0)20 8582 8222

Fax
+44 (0)20 8582 8288

Contact name
Graham Browne

Email address
sales@hornbill.com

Website address
www.hornbill.com

User Group Chairman/Contact Point
Jon Stephenson/
+44 (0) 1775 763720

IMPORTANT

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COMPANY

Turnover (UK)

£4.5m

Turnover (W)

£5.5m

Profit Before Tax (UK)

AOR

Profit Before Tax (W)

AOR

Number of Employees (UK)

60+

Number of Employees (W)

65+

Software Marketed (UK)

D/I

End User Support by

D/I

End User Training by

D/I

Key: D Direct, I Indirect, N/A Not available/not applicable, N/P Not provided, AOR Available on request

Founded in the UK in 1995, Hornbill Systems Ltd’s awardwinning service management solutions help organisations to automate business processes and provide high levels of customer service.

In 2004 Hornbill opened a North American office to service its growing customer base in the United States and Canada.

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Other Directories, Comparisons, Research 2006 CRM, Call Centre & Marketing Systems (June) Hornbill Systems Profile

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