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Other Directories, Comparisons, Research 2006 CRM, Call Centre & Marketing Systems (June) Partner Management: Gino ...

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Summary of Reports

 Epicor

 Group 1 Software

 Hornbill Systems

 JI Group

 Lagan

 Onyx Software

 Pivotal

 QGate Software

 Saratoga Systems

 Softlab

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Management Briefings



 Market Overview & Analysis | Part 2

 Expert Opinion: Richard Boardman of Mareeba CRM Consulting

 View from the Top: ING Investment Management | Part 2

 Relationship Management: Steve Downton | Part 2

 Partner Management: Gino Morelli of IF International | Part 2

 Customer Focus: Andrew Broome | Part 2

 Strategy Issues: Michael Collins, a managing consultant at Database Marketing Counsel | Part 2

 Technology Issues: Rob Brickle of Bsquared Consulting | Part 2

 Relationship Management: Jeffrey Peel of Quadriga Consulting | Part 2

 Contact Centre Management | Part 2

 Evaluation Centre: Details of CRM available on our partner website, www.evaluationcentre.com

Gino Morelli of IF International shows how the right partner selection and systems policy can pay dividends.

Using channels to beat your competitors - Part 2 | Part 1

Above all, develop a channel partner ‘profile of success’ that distinguishes clearly between attributes a channel partner must have, should have or could usefully have, and try to be objective in how you assess your candidates.

In defining your ‘profile of success’, don’t be afraid to have the highest expectations of what you want from your partners. In particular:

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Other Directories, Comparisons, Research 2006 CRM, Call Centre & Marketing Systems (June) Partner Management: Gino ...

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