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Other Directories, Comparisons, Research 2006 CRM, Call Centre & Marketing Systems (June) Partner Management: Gino ...

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Summary of Reports

 Epicor

 Group 1 Software

 Hornbill Systems

 JI Group

 Lagan

 Onyx Software

 Pivotal

 QGate Software

 Saratoga Systems

 Softlab

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Management Briefings



 Market Overview & Analysis | Part 2

 Expert Opinion: Richard Boardman of Mareeba CRM Consulting

 View from the Top: ING Investment Management | Part 2

 Relationship Management: Steve Downton | Part 2

 Partner Management: Gino Morelli of IF International | Part 2

 Customer Focus: Andrew Broome | Part 2

 Strategy Issues: Michael Collins, a managing consultant at Database Marketing Counsel | Part 2

 Technology Issues: Rob Brickle of Bsquared Consulting | Part 2

 Relationship Management: Jeffrey Peel of Quadriga Consulting | Part 2

 Contact Centre Management | Part 2

 Evaluation Centre: Details of CRM available on our partner website, www.evaluationcentre.com

Gino Morelli of IF International shows how the right partner selection and systems policy can pay dividends.

Using channels to beat your competitors - Part 1 | Part 2

Gino Morelli: professional and robust selection process

Organisations seeking to win competitive edge need to become masters of the channels they use to deliver their products and services. Yet while delivery channels are clearly fundamental, their importance is sometimes overlooked even by organisations that pride themselves on the quality of their business thinking.

A company’s approach to its marketing channels is one of the few really powerful potential differentiators that are still readily available. After all, your competitors are, by definition, trading in the same marketplace and under the same conditions as you.

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Other Directories, Comparisons, Research 2006 CRM, Call Centre & Marketing Systems (June) Partner Management: Gino ...

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