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Other Directories, Comparisons, Research 2005 CRM, Call Centre and Marketing Systems (September) Hornbill Systems Profile

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Summary of Reports

 FrontRange Solutions

 Group 1 Software

 Hornbill Systems

 Ian Farmer Associates

 JI Group

 KMS

 Onyx Software

 QGate Software

 Saratoga Systems

 Softlab

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Chris Lawer of OMC

 View from the Top: Greene King | Part 2

 Call Centres: Simon Fawson of Xansa | Part 2

 HR Issues: Gerald Bradley of Sigma | Part 2 | Part 3

 Service Systems: Philip Everest | Part 2

 Data Quality: Consultancy BearingPoint | Part 2 | Part 3

 Benefits Calculation: John Chapman of Touchstone | Part 2

 Customer Management: John Willmott of NelsonHall | Part 2

 CRM Online: Reviewing the Evaluation Centre website

Hornbill Systems

CONTACT POINTS

Name and Address
Hornbill Systems Limited
Argyle House
Joel Street
Northwood Hills
Middlesex HA6 1LN

Telephone
+44 (0)20 8582 8222

Fax
+44 (0)20 8582 8288

Contact name
Graham Browne

Email address
sales@hornbill.com

Website address
www.hornbill.com

User Group Chairman/Contact Point
Jon Stephenson/
+44 (0)1775 763720

IMPORTANT

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COMPANY

Turnover (UK)

£4.5m

Turnover (W)

£5.5m

Profit Before Tax (UK)

N/P

Profit Before Tax (W)

N/P

Number of Employees (UK)

54+

Number of Employees (W)

57+

Software Marketed (UK)

D/I

End User Support by

D

End User Training by

D

Key: D Direct, I Indirect, N/A Not available/not applicable, N/P Not provided, AOR Available on request

Founded in 1995, Hornbill Systems’ award-winning service management solutions help organisations to automate business processes and provide high levels of customer service.

Hornbill has packaged a number of applications, designed for rapid deployment within any employee or customer service support environment. Solutions are available for IT service management, facilities, HR and payroll, as well as a range of business, consumer and ‘citizen response’ service desks.

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Other Directories, Comparisons, Research 2005 CRM, Call Centre and Marketing Systems (September) Hornbill Systems Profile

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