Business & software reviews
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The Evaluation Centre's aim is to be the No.1 Software and technology assistant to decision makers with their IT requirements. Providing detailed Vendor reports, White papers, Case studies and Best practice guidelines.

   
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Other Directories, Comparisons, Research 2005 CRM, Call Centre and Marketing Systems (September) CRM Online: Reviewing ...

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Summary of Reports

 FrontRange Solutions

 Group 1 Software

 Hornbill Systems

 Ian Farmer Associates

 JI Group

 KMS

 Onyx Software

 QGate Software

 Saratoga Systems

 Softlab

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Chris Lawer of OMC

 View from the Top: Greene King | Part 2

 Call Centres: Simon Fawson of Xansa | Part 2

 HR Issues: Gerald Bradley of Sigma | Part 2 | Part 3

 Service Systems: Philip Everest | Part 2

 Data Quality: Consultancy BearingPoint | Part 2 | Part 3

 Benefits Calculation: John Chapman of Touchstone | Part 2

 Customer Management: John Willmott of NelsonHall | Part 2

 CRM Online: Reviewing the Evaluation Centre website

More detailed information on CRM, call centre and marketing systems is available from our partner website, www.evaluationcentre.com.

Online guide to CRM systems

The Evaluation Centre website is a web-based resource helping you to use CRM, call centre and marketing software, services and technology.

This Conspectus partner website helps you find products and services across 11 technology areas in all, ranging alphabetically from CRM to Workflow. Every ‘Evaluation Centre’ provides guidance across the whole IT project lifecycle:

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Other Directories, Comparisons, Research 2005 CRM, Call Centre and Marketing Systems (September) CRM Online: Reviewing ...

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