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Summary of Reports

 Axway

 DataMirror

 Glue

 InterSystems

 Magic Software

 Microgen

 NEON Systems

 Pervasive Software

 Serena

 Sunopsis

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Dr Graham Oakes

 View from the Top: Legal services firm CPA | Part 2

 EAI: Cliff Leach of Basepoint Technology | Part 2

 Development Issues: Richo Strydom of Valtech | Part 2

 Enterprise Architecture: Tom Finneran of Ciber Inc | Part 2

 Governance Issues: Ceri Williams | Part 2

 Web Services Security: Lannon Rowan of Trend Network Services | Part 2

 Application Frameworks: Alan Woodward of Charteris | Part 2

 Development Strategy: Richard Tanner-Tremaine of Dunstan Thomas Consulting | Part 2

 EAI Online: Reviewing the Evaluation Centre website

View from the Top - Part 2 | Part 1

Read Part 1

  COMPANY FILE

CPA (Computer Patent Annuities Limited Partnership) was founded in 1969 and is now the world’s leading intellectual property management specialist. It has around 60,000 clients worldwide and performs over 1 million patent and trademark renewals a year.

CPA’s portfolio of products and services includes software systems, patent, design and trademark renewals, trademark searching and watching, domain name management, internet watching and patent analytics reports and consulting.

CPA acts on behalf of corporations and legal firms in 118 countries and has offices in the UK, US, Australia, Canada, France and Germany, together with representatives in Japan and Korea.

In 2005 it completed the acquisition of Minneapolis based FoundationIP and took a controlling stake in Minneapolis and India-based Intellevate.

CPA is owned by an international group of patent and trademark attorneys and has approximately 1,000 staff worldwide.

Q: HOW IS THE SYSTEM USED IN PRACTICE?

A: When data comes in from a client, usually via email, it’s processed through Data Integrator and then handled by the iSeries server. It’s a very flexible and fast way of controlling the process of moving data from A to Z.

Some of CPA’s large clients have in excess of 50-100,000 patent and trademark cases and it is essential that their data be transferred as quickly and cleanly as possible. The most effective way to do this is electronically – and we are up against some strong competition in our marketplace.

We currently have around 400 EDT clients who send data in one of about 20 different formats. I developed a framework and specific maps for several of the most popular formats. These maps store the business rules for converting the client formats into our format. Subsequently, our Systems Integration Team, managed by Lorraine McKeegan, have mapped out how to receive other formats, so we now have processes in place to accept all the different data formats.

We take a batch of data, process it through the runtime component of Data Integrator – this is the Integration Engine – and spit it out. If it’s inbound data, we send it to the iSeries server. If it’s outbound, we will zip the data up and send it to the email handler, to be sent to the client. It’s like a car production line.

Data Integrator processes millions of records, with over 1 million renewals processed this year alone. I would say that 30-50% of amendments are now handled via the EDT system, so Pervasive as an environment is handling a large number of our renewals – it’s a pretty key part of the business.

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