The continuing pressures on organisations to do ‘more with
less’ and deliver tangible measurable benefits from IT implementations
is leading many to investigate business process management
solutions as a way to improve performance.
The BPM promise is not limited by organisation type – it
offers potential benefits to the public sector, finance or
manufacturing. BPM can give organisations better flexibility;
return ownership of information technology back to the business;
enable compliance; and link not just internal business functions
but customers and suppliers – and do all this while providing
better visibility and performance management.
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