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Capgemini
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COMPANY
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Turnover (UK)
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N/P
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Turnover (W)
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€5.75bn
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Profit Before Tax (UK)
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N/P
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Profit Before Tax (W)
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N/P
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Number of Employees (UK)
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N/P
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Number of Employees (W)
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55,000
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Software Marketed (UK)
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N/A
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End User Support by
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N/A
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End User Training by
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N/A
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Key: D Direct, I Indirect, N/A
Not available/not applicable, N/P
Not provided, AOR Available on request
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Business process outsourcing is a key element of Capgemini’s
global business. The company has secured some of the largest
BPO business in the world over the past three years, including
Hydro One ($1 CDN billion) and more recently TXU ($3.5 billion).
Capgemini’s BPO services began in 1994 with the management
of middle-office processing for a number of UK local government
offices. This has now grown to encompass front, middle and
back-office processes.
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Conspectus 2004
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Copyright © 2004
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