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Other Directories, Comparisons, Research 2004 IT & Business Process Outsourcing (September) Market Overview & ...

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Summary of Reports

 Attenda

 Capgemini

 Cegedim

 CGI

 Computacenter

 Harvey Nash

 Melstar

 MidlandHR

 Parity

 Syan

 Twin Systems

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Consultant Tony Emmerton

 View from the Top: City underwriter Hiscox | Part 2

 Management Issues: Tony Freeman of KPMG | Part 2

 Round Table | Part 2 | Part 3

 BPO: Chris Price of ALS Consulting | Part 2

 Strategy Issues: Proudfoot’s David Whitmore | Part 2

 Legal Issues: Danelle Dinsdale and Craig Rattray of law firm DLA | Part 2

 Offshoring: Martyn Hart of the NOA | Part 2

A PMP Research survey underlines the continuing popularity of outsourcing and the reasons why companies like it. Pat Sweet reports.

Outsourcing is in - Part 2 | Part 1 | Part 3

However, the biggest and most clear-cut difference between private and public sector use of outsourcing relates to offshore services. This is where activities such as application development take place in another country – which often combines a good supply of high-quality graduate labour with a lower-cost economy. Call and customer service centre operations are another common candidate for this approach.

Indeed, 30% of the private sector organisations in our sample currently make some use of offshore facilities.

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Other Directories, Comparisons, Research 2004 IT & Business Process Outsourcing (September) Market Overview & ...

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