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Summary of Reports

 Armstrong Laing

 Cincom

 IFS

 Infor

 MAPICS

 Oracle

 QAD

 Raining Data

 Sage

 SAI New Technologies

 SSI

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Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Robin Lee of Newell & Budge

 View from the Top: Gordon's Fine Foods MD Andrew Gordon | Part 2

 ERP versus Best of Breed: Phil Summerfield of ERP Strategy | Part 2

 Round Table | Part 2 | Part 3

 E-Business: Dave Graham of Edengene | Part 2

 Market Direction: John Moore of analyst firm ARC | Part 2

 Implementation Issues: Keith Bedlingham of Verax | Part 2

 IT Infrastructure: Colin Butcher of XDelta | Part 2 | Part 3

View from the Top - Part 2 | Part 1

Read Part 1

  COMPANY FILE

Established in 1975 by Charles Gordon, Gordon’s Fine Foods manufactures specialist products such as wild blueberry chutney, chilli jelly, orange & whiskey marmalade and Cranberry & Burgundy sauce for supermarkets, high-street retailers and delicatessens.

Gordon’s has 45 employees and an annual turnover of £2.4 million. It has built up a portfolio of more than 300 recipes, many of them created to meet customers’ specific requirements, and currently manufactures around 50 different products under the Gordon’s brand.

Its development and production facilities are located close to its headquarters in Cranleigh, Surrey.

Gordon’s has implemented a formal supply chain strategy, underpinned by Ross Systems’ iRenaissance ERP package.

A major component of this strategy is improving Gordon’s traceability capabilities, to comply with legislation which comes into force in January 2005. Gordon’s can now trace any product up and down its supply chain.

It can also better respond to trends like the use of clearer labelling to help educate on and reduce levels of obesity, and has achieved more accurate forecasting and better customer service. In addition, it now has a better grasp of its cost base which has resulted in savings on raw materials and packaging material purchases.

The system is being used across Gordon’s sales order processing, inventory control, manufacturing, sales, buying and accounts departments.

Q: HAVE YOU EVER THOUGHT OF REPLACING THE SOFTWARE WHOLESALE, OR DO YOU PREFER UPGRADING WHAT YOU HAVE?

A: There are occasions when you feel you could do with something easier but the cost of replacing it would be phenomenal.

Instead, we’ve gone up the upgrade route fairly aggressively – and that can be difficult. As a company we can’t afford to have Mr IT sitting there writing you a particular report or program, so we’ve fine-tuned our use of the program via upgrades.

For example, we are currently in the process of migrating to the iBrowser interface. This was a cost issue. With the previous interface you would have to open two or three windows to do one job and we only have a licence for five or six users. iBrowser allows you to do it all under one licence and to flick between windows very quickly, so for us it is more efficient.

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