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Are the days of ERP dominance ending? Pat Sweet reports on the rise of best of breed packages in the enterprise and e-business applications market.
New breed - Part 2 |
Part 1 |
Part 3
In contrast, some traditional reasons for investment have
slipped in importance. Better customer service, which once
topped the list, is now identified by only 58% of the sample
as a good reason to spend on applications. Cost savings (50%)
have also reduced in significance, while the idea of investing
in enterprise systems simply to keep up with the competition
(7%) is now only a distant memory.
Instead, the main factor which has shaped the current enterprise
applications environment is the need to improve business processes,
mentioned by 71% of our sample. This is seen as a stronger
influence than pressure from end users (35%) or suppliers
and customers (20%), for example.
More...
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Conspectus 2004
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Copyright © 2004
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