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View from the Top - Part 1 | Part 2
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PROFILE
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Dave Rowland.
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Company: Allied Bakeries.
Interviewee: Dave Rowland.
Job Title: Head of Infrastructure.
The Subject: Major bread supplier
Allied Bakeries has reorganised its server, network
and security management to support the rollout of major
IT projects.
PERSONAL FILE
NAMES: Dave Rowland.
BACKGROUND: As Head of Infrastructure,
Dave Rowland is responsible for Allied Bakeries’ 30-strong
operations and helpdesk, technical support and infrastructure
projects teams. He is also in charge of service delivery
and management of the computer centre and distributed
bakery systems comprising some 200 servers and 1,400
PCs. Before his current role, he was a strategy consultant
with Cheshire County Council and before that European
IT and telecoms manager at automotive parts manufacturer
Federal Mogul (T&N).
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Q: WHY IS YOUR IT INFRASTRUCTURE IMPORTANT
TO YOU AS A BUSINESS?
A: Allied Bakeries services about a third of the UK bread
market with brands like Kingsmill, Sunblest, Allinson and
Burgen. We have 13 bakeries; our headquarters is in Staines,
we have a technical centre in Maidenhead and a shared services
centre in Liverpool covering IT, purchasing and ordering.
The way we typically operate is that early in the morning
we receive EDI orders from the major multiples, the supermarkets.
Liverpool takes all the orders from customers and these are
processed by around lunchtime and sent out to the 13 bakeries.
We have 24-hour production and the bakeries obviously forecast
production, but they then adjust their production to meet
the actual orders.
We have about 1,000 vehicles delivering to about 16,000 stores
sometimes twice a day, going out overnight or early in the
morning.
As you can imagine half of our business is about logistics
and we can’t afford for our servers to go down – hence our
paranoia about business continuity!
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Conspectus 2004
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Copyright © 2004
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