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Other Directories, Comparisons, Research 2004 Customer Relationship Management & Call Centres (March) Onyx Software Profile

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Summary of Reports

 Achiever Software

 Astea International

 ClarityBlue

 Epicor

 Onyx Software

 Oracle

 QGate Software

 Sage CRM Solutions

 Strategix

 Witness Systems

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Andrew Broome of Impact Plus

 View from the Top | Part 2

 Round Table | Part 2 | Part 3

 Strategy Issues: Stewart Mills of Parity | Part 2

 Service Management: Steve Downton of Downton Consulting | Part 2

 Customer Data Privacy: Bridget Treacy and Prini Patel of law firm Barlow Lyde & Gilbert | Part 2

 Business Case: Nick Salter of Information Answers | Part 2

 Implementation Issues: Jeremy Cox of The Wisdom Network | Part 2

Onyx Software

CONTACT POINTS

Name and Address
Onyx Software
Tamar House
Brants Bridge
Bracknell
Berkshire RG12 9BQ

Telephone
+44 (0)1344 322000

Fax
+44 (0)1344 489035

Contact name
Marketing Department

Email address
info-ec@onyx.com

Website address
www.onyx.com

User Group Chairman/Contact Point
AOR

IMPORTANT

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COMPANY

Turnover (UK)

N/P

Turnover (W)

$70m

Profit Before Tax (UK)

N/P

Profit Before Tax (W)

N/P

Number of Employees (UK)

N/P

Number of Employees (W)

400+

Software Marketed (UK)

D/I

End User Support by

D/I

End User Training by

D/I

Key: D Direct, I Indirect, N/A Not available/not applicable, N/P Not provided, AOR Available on request

Onyx Software is a global supplier of CRM software designed to help organisations centre their business around the customer, through every channel and at every touchpoint.

Onyx has more than 900 users worldwide – with its Enterprise CRM solution running across three or more departments in 88% of those locations.

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Other Directories, Comparisons, Research 2004 Customer Relationship Management & Call Centres (March) Onyx Software Profile

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