In any case, not every company is going to welcome the emergence
of standard products. “Commercial organisations need to continually
build competitive differentiation into their offering to their
customer. The wider effects of standardised systems and business
processes may impact on this commercial imperative,” Anniss
said.
He believes the more complex problem is creating standards
for the information that is exchanged between products, and
for the elements of the business processes that they manage.
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