MARK ALLEN of Impact Plus debates whether BPM is just a new type of workflow.
Why is BPM so special?
Mark Allen: role in application integration
Whilst workflow has been a component of document management
for many years, business process management has recently emerged
as a ‘new technology’ offering significant improvements compared
with traditional workflow.
But isn’t BPM just workflow by another name? What improvements
does it offer, and what are the drivers for BPM at the present
time?
More...
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