Note

Summary of Reports

 ADP

 ARINSO

 Ceridian Centrefile

 Computers In Personnel

 Cyberaid

 Frontier Software

 Grampian Software

 Hewitt Cyborg

 ICS Computing

 Infosupport

 KCS Management Systems

 LogicaCMG

 Midland HR & Payroll

 Northgate

 Oracle

 Pyramid HR

 Select Software

 Selven

 Snowdrop Systems

 Software for People

 Wealden

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version of the full report

Management Briefings

 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Jonathon Hogg of PA Consulting

 View from the Top: The story of Zuken UK’s early adoption of HR self-service software | Part 2

 Round Table: HR specialists from Mercer, Pecaso, LogicaCMG and Business Intelligence | Part 2 | Part 3

 Human Capital Management: Stephen Cardell and Jason Nicholl of Axon | Part 2

 Shared Service Centres: Patrick Kavanagh of Gunn Partners | Part 2

 HR Outsourcing: HR consultant Joseph Ajuwon | Part 2

 Payroll Management: Patrick Vincent of Towers Perrin | Part 2

 Process Optimisation: Steve Wright of Xayce

HR & Payroll Management Systems

Conspectus January 2004 - Summary

For a department usually regarded as an IT backwater, there is a lot going on in HR/payroll’s use of technology.

Partly, this is driven by the cost constraints that our research finds many UK HR departments are operating under.

Outsourcing is an obvious response to tighter budgets, and Joseph Ajuwon follows this growing trend. But our ‘Round Table’ interviews with a number of HR expert consultants highlight the danger of outsourcing for the HR function, summed up in the phrase ‘turkeys voting for Christmas’. HR professionals tread a fine line between doing what’s right for their company and decimating their own department.

Another popular trend is the creation of HR shared service centres, another cost-driven phenomenon explained by Patrick Kavanagh, who bases his analysis on the views of BAE and Royal Bank of Scotland. More front-line user experience comes direct from Zuken UK in our View from the Top interview.

The conclusion is: it may not be pretty out there, but it’s certainly lively.

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Conspectus 2004

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