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View from the Top - Part 1 | Part 2
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PROFILE
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Tony Knowles
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Organisation: Zuken UK.
Interviewee:Tony Knowles.
Job Title: HR Consultant, formerly
HR & Operations Director.
The Subject: Electronic software
solutions company Zuken is an ‘early adopter’ of HR
self-service intranet-based software.
PERSONAL FILE
NAME: Tony Knowles.
BACKGROUND: Tony is a human
resource director with a track record across diverse
industry sectors. In April last year, he established
HR Consultancy Services to provide HR management advice
to private and public sector companies, including Zuken.
Prior to that he acted as Zuken Ltd’s HR and operations
director from 1996 to March 2003. In that time he helped
restructure the business to achieve corporate business
objectives following Zuken’s acquisition of a Racal
company, established high-level corporate dashboard
measures for HR and business, and implemented the corporate
HR system and company intranet across the group. Before
Zuken, he was HR manager at Chartered Trust, a subsidiary
of Standard Chartered Bank. He began his career as a
personnel and training officer with Race Electronics.
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Q: HOW DID ZUKEN FIRST TAKE ON HR SOFTWARE?
A: Zuken is a high-tech developer of electronics products,
but when I joined in 1996, the company was very low-tech in
applying HR technology – I joined a very traditional and dated
HR department.
The company had been part of Racal Engineering and had been
acquired by Zuken, who are based in Japan. There were significant
issues to be resolved based on the acquisition and plans for
growth. We began talking to potential HR software suppliers
and in 1998 bought Personnel Manager and Recruitment Manager
from Computers In Personnel (Compel).
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Conspectus 2004
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Copyright © 2004
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