Project management and professional services automation (PSA)
software can be the perfect prescription for an organisation
struggling to control large-scale developments. But many find
the medicine hard to swallow, with the result that improvements
are often a long time coming.
Take-up of the technology has been slower than anticipated.
Confused messages from the vendors and resistance from users
both play a part in this, but an increased emphasis on improving
project visibility may change the outlook in future.
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