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Other Directories, Comparisons, Research 2003 Outsourcing (October) BT Profile

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Summary of Reports

 BT

 CGI

 Cisco

 Computacenter

 PinkRoccade

 Siemens

 Sun Microsystems

 Syan

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version of the full report


Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: TPI’s Duncan Aitchison

 View from the Top: Travel specialist Thomas Cook has built innovation into its core co-sourcing contract with Accenture | Part 2

 Offshore Outsourcing: Troika’s Vikas Agrawal | Part 2

 Web Hosting: Marina Martin of Frost & Sullivan | Part 2

 Round Table: Outsourcing experts from Intellect, Morgan Chambers, Ovum Holway and the IMC | Part 2 | Part 3

 Case Study: The Citizens Advice Bureau

 Market Future: Stratos Sarissamlis of research firm META | Part 2

 SMEs: Simon Lindley of Orbys | Part 2

 Contractual Issues: Lawyer Kit Burden | Part 2

 Implementation: Metaskil’s Tony Emmerton offers up 10 golden rules | Part 2 | Part 3

BT

CONTACT POINTS

Name and Address
BT
BT Centre
81 Newgate Street
London EC1A 7AJ

Telephone
+44 (0)800 400478

Fax
N/A

Contact name
Colette Peters

Email address
colette.peters@bt.com

Website address
www.bt.com/business/outsourcing

User Group Chairman/Contact Point
N/A

COMPANY

Turnover (UK)

N/P

Turnover (W)

£18.7bn

Profit Before Tax (UK)

N/P

Profit Before Tax (W)

£1.8bn

Number of Employees (UK)

96,300

Number of Employees (W)

104,700

Software Marketed (UK)

D/I

End User Support by

D/I

End User Training by

D/I

Key: D Direct, I Indirect, N/A Not available/not applicable, N/P Not provided, AOR Available on request

BT is one of the world’s leading information and communications providers.

With global network coverage in over 120 countries, one of the most extensive IP networks in Europe, and a broadband network that offers voice, data and applications together, BT provides a foundation for delivering advanced information and communication technology (ICT) solutions.

BT has many long-standing customers, including 80% of the FTSE 100 and 20 of the top 50 Fortune 500 companies. Some of the biggest collaborations are with customers who have chosen BT as their ICT outsourcer.

In BT’s experience, enterprises are increasingly looking to outsource specific functions or entire business processes to achieve boardroom strategies such as resource efficiency, business change and value creation. BT aims to deliver on these objectives.

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Other Directories, Comparisons, Research 2003 Outsourcing (October) BT Profile

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