|
|
Outsourcing Contents
OCTOBER 2003 Summary
|
|
Management Briefings |
 |
|
|
- Expert Opinion
TPI’s Duncan Aitchison says building a relationship with your outsourcing supplier is a bit like raising a teenager.
- View from the Top | Part 2
Travel specialist Thomas Cook has built innovation into its core co-sourcing contract with Accenture. Business Transformation and Operations Director Marco Trecroce tells us how this works.
- Offshore Outsourcing | Part 2
Troika’s Vikas Agrawal outlines the appeal and dangers of outsource services based in India, China and other emerging countries.
- Web Hosting | Part 2
Marina Martin of Frost & Sullivan highlights the growing interest in web hosting and co-location services.
|
- Round Table | Part 2 | Part 3
Outsourcing experts from Intellect, Morgan Chambers, Ovum Holway and the IMC address five main challenges in the market.
- Case Study
The Citizens Advice Bureau has used outsourcing to become more accessible to its high-street customers.
- Market Future | Part 2
Stratos Sarissamlis at research firm META predicts the market will split between commodity and transformational services.
- SMEs | Part 2
Small and medium-sized enterprises are getting switched on to the benefits of outsourcing, says Simon Lindley of Orbys.
- Contractual Issues | Part 2
Lawyer Kit Burden explains the finer points of contract negotiation and why you shouldn’t wipe out your supplier’s profit margin.
|
|
Conspectus 2010
Copyright
© 2010 |
 |
|
