Note

Summary of Reports

 BT

 CGI

 Cisco

 Computacenter

 PinkRoccade

 Siemens

 Sun Microsystems

 Syan

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Management Briefings

 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: TPI’s Duncan Aitchison

 View from the Top: Travel specialist Thomas Cook has built innovation into its core co-sourcing contract with Accenture | Part 2

 Offshore Outsourcing: Troika’s Vikas Agrawal | Part 2

 Web Hosting: Marina Martin of Frost & Sullivan | Part 2

 Round Table: Outsourcing experts from Intellect, Morgan Chambers, Ovum Holway and the IMC | Part 2 | Part 3

 Case Study: The Citizens Advice Bureau

 Market Future: Stratos Sarissamlis of research firm META | Part 2

 SMEs: Simon Lindley of Orbys | Part 2

 Contractual Issues: Lawyer Kit Burden | Part 2

 Implementation: Metaskil’s Tony Emmerton offers up 10 golden rules | Part 2 | Part 3

Many 'Conspectus' readers are enthusiastic about outsourcing and have sampled a broad cross-section of such services, reports Pat Sweet.

Out and out leader - Part 1 | Part 2 | Part 3

Outsourcing is the one bright spot on the otherwise gloomy IT industry horizon, with many research organisations highlighting this as the only segment within the overall services market showing positive growth.

Budget restrictions coupled with pent-up demand for new applications are driving many companies to pass responsibility for some or all of their IT infrastructure to external partners.

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Conspectus 2003

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