Enterprises often need system integration skills to help implement their web services projects. Three recent case studies – at the Regional Income Tax Agency in Ohio, France’s state-owned railway system and New York City’s Department of Health – illustrate the system integration project attributes that contribute to success.
One common factor is an emphasis on understanding business requirements and aligning business and IT strategies. In addition, the projects reflect a common theme of open communication and teamwork between the system integrator and the client.
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