Telecoms supplier Virgin Mobile has used network storage to help it keep pace with growing business volumes.
Virgin Mobilises its data storage - Part 2 | Part 1
Virgin Mobile’s call centre (pictured above) has improved its response times to customers using HDS 9960 storage technology (below)
The existing core systems that needed to be migrated included business-critical customer relationship management (CRM), enterprise resource planning (ERP) and card transaction applications.
This was achieved without a single unplanned outage which was especially important in the lead-up to Virgin Mobile’s busiest time of the year.
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