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Other Directories, Comparisons, Research 2003 Data, Storage & Infrastructure Management Systems (May) Case Study: Telecoms ...

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Summary of Reports

 Brocade Communications

 Computer Associates

 Dot Hill Systems

 Hewlett-Packard

 MET

 Overland Storage

 Syncsort

 Vtesse Networks

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Management Briefings



 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: IDC’s Lionel Lamy

 View from the Top: Chris Kadwill is in charge of a networked storage project at Luton Borough Council | Part 2

 Networked Storage: Cliff Leach of Resolution IT Services | Part 2

 Round Table: Infrastructure marketplace experts share their thoughts on where the market goes next | Part 2 | Part 3

 Email Management: Johnny McLarty of SchlumbergerSema | Part 2

 HSM: Graeme Rowe of Posetiv | Part 2

 Case Study: Telecoms vendor Virgin Mobile | Part 2

 Managed Services: Mark Keepax of Dimension Data | Part 2

 IT Architecture Design: Sopra’s Pierre-Yves Commanay | Part 1 | Part 2

Telecoms supplier Virgin Mobile has used network storage to help it keep pace with growing business volumes.

Virgin Mobilises its data storage - Part 2 | Part 1

Virgin Mobile’s call centre (pictured above) has improved its response times to customers using HDS 9960 storage technology (below)

The existing core systems that needed to be migrated included business-critical customer relationship management (CRM), enterprise resource planning (ERP) and card transaction applications.

This was achieved without a single unplanned outage which was especially important in the lead-up to Virgin Mobile’s busiest time of the year.

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Other Directories, Comparisons, Research 2003 Data, Storage & Infrastructure Management Systems (May) Case Study: Telecoms ...

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