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View from the Top - Part 2 | Part 1
Read Part 1
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COMPANY FILE
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The Co-operative Group is a family of businesses – including retailing (food retailing and specialist retailing), milk processing, farming, banking and insurance – with an annual turnover of more than £5 billion and over 60,000 UK employees.
The Co-op is the world’s largest consumer co-operative and is owned and controlled by its members.
Food retailing, focusing on the convenience and market-town sectors, is the biggest element in the Group. In the year ended 12 January 2002, the Co-op’s food retailing operations had a turnover of £2.4 billion and operating profit of
£45.6 million. This was generated by 1,071 stores.
The Group also includes the Co-operative Insurance Society (CIS) – with over 5 million customers and £2 billion turnover – the Co-operative Bank, which has 3 million customer accounts and 110 branches, and smile – the UK’s first full service internet bank launched in 1999.
Travelcare is the UK’s largest independent travel agent and Funeralcare is the UK’s largest funeral director. Through farmcare, the Co-op is one of the UK’s leading farmers, with over 35,000 hectares of land under management in 30 UK locations, and £34 million annual sales.
The Group also includes the CG Property and development company; the Syncro engineering and building services business; the Priory Motor Group, one of the UK’s top 30 car dealerships; and National Co-operative Chemists (NCC), the UK’s fourth largest pharmacy operator.
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Q: DO YOU HAVE ANY OTHER HR SYSTEMS IN PLACE?
A: We have another system, Open Door, that was set up years ago as a payroll system – it records individual employee data from the personnel/HR point of view.
But because this is not a flexible system we felt we needed a lot more flexibility. The two systems, Snowdrop and the payroll system, do not talk to each other, so data is obtained through a periodic upload in CSV format.
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Conspectus 2003
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Copyright © 2003
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