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View from the Top - Part 1 | Part 2
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PROFILE
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Company: The Co-operative Group.
Interviewee: Mike Butler.
Job Title: National Training Manager – Retail.
The Subject: The Co-op has used new integrated training technology to reduce the turnover among its 25,000 retail staff.
PERSONAL FILE
NAME: Mike Butler.
BACKGROUND: Mike began his career in the quality assurance department of one of Cadbury Schweppes’ food manufacturing plants. A management training programme was his passport into a career in HRD, incorporating recruitment, employee relations and training and development with Cadbury Schweppes and the Co-operative Group. Around two years ago, he was appointed to the new role of National Training Manager – Retail and has established a nationally driven training and development function for more than 25,000 people, achieving Investors in People recognition for all of the Co-operative Group’s food stores.
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Q: WHY DID YOU DECIDE TO INSTALL NEW HR TRAINNING SOFTWARE?
A: In 2001, we took the decision to move our training organisation from a regional to a national structure, as part of an across-the-board move to a national structure by the whole retail business.
Previously we had regional training managers and a team of training officers in each of the seven regions in the country. Each region had a degree of autonomy, which had resulted in different records, administrative and reporting procedures.
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Conspectus 2003
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Copyright © 2003
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