ESS is not a function suited to doing too much too soon. The phrase ‘think big, start small, scale fast’ sums it up perfectly.
Other key factors include ensuring that the ESS solution has the right look and feel to match the organisation’s ideals, culture, values, aspirations and practices; and that the system is easy to use, manageable and supports suitable authorisation and security processes – a major concern for most organisations contemplating ESS and a subject sufficiently complex to warrant its own article.
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