Business users can use data warehouses to extract their own data and reports, says Haydn Durrant at Phusis, but only if they are told how to properly exploit the technology.
Haydn Durrant: it is crucial to manage users’ expectations
Over the past 10 years, the data warehouse has established itself as a must-have technology in many organisations’ suite of core business applications. One reason for this may be that it is simply considered a much better vehicle for information provision than has previously been available.
The traditional, pre-warehouse model for report delivery involved system and data experts from the IT department receiving report requests from business users, going away into their broom cupboards for a time and then throwing a report out of the door at the business user.
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