 Workflow & Business Process Management
Conspectus August 2003 - Summary
This Conspectus covers business use of a range of technologies – workflow is the ‘grand daddy’ of them all, but there’s also imaging, document management, records management and content management.
‘Business process management’ (BPM) is beginning to emerge as the blanket term covering this whole area: and in our expert opinion article Graeme Muir of SchlumbergerSema reflects on whether this is just a name change, or something more interesting is going on.
He concludes that by providing a complete solution set – including workflow management, content management, integration with legacy systems, and tools for analysing work throughput – BPM does offer something new.
Pat Sweet’s research article confirms that many UK organisations are interested in BPM technology but are being thwarted by implementation issues.
These are the kinds of practical problems tackled by the Management Briefing authors writing in this report, who include CSC, LogicaCMG and Pecaso.
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Conspectus 2003
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Copyright © 2003
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