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Business process management is leading companies into a new phase of innovation, write CSC Europe’s Howard Smith and Peter Fingar of the Greystone Group.
Riding the third wave - Part 1 |
Part 2| Part 3
In The Max Strategy, Dale Dauten relates some interesting stories about Walt Disney. Someone once asked ‘Uncle Walt’ what was his secret, and he explained: “Do something so well that people will pay to see you do it again. There’s a scene in Snow White where Snow is standing beside a well. And she tells a flock of doves that it’s a wishing well. She demonstrates, saying something like ‘I wish my prince would come’. Then, we see her from the bottom of the well, right through the water. We watch her face, shimmering in the surface of the water, as drops of water fall into the well and create ripples moving out. Now imagine drawing a shimmering face reflected in water that’s rippling out in circles. Imagine how hard that would be, especially since this was long before computer animation.”
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Conspectus 2003
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Copyright © 2003
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