Liverpool City Council is using new workflow and imaging software to tackle some highly inefficient services.
Renaissance in Liverpool
Liverpool City Council has pledged to its 440,000 residents to transform service delivery and working practices through a radical modernisation programme. By investing in new technologies, Liverpool aims to work towards a ‘joined-up government’ and the electronic delivery of council services wherever possible.
To support this, in July 2001 the council formed a joint venture with BT and created Liverpool Direct Limited (LDL) to provide a vehicle for regenerating services under the direction of David Henshaw, the council’s then newly appointed chief executive.
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