Workflow and business process management technologies are popular, if companies could just overcome key implementation problems. Pat Sweet analyses our latest research.
The most common reason for abandoning such an implementation, mentioned by 16%, was the lack of a clear business case for the technology, coupled with a lack of management commitment (12%).
Financial factors also play a part, with 12% citing the high cost of solutions as a factor in their decision and 10% reporting problems with funding for capital investment.
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