Once a business transaction is complete, companies lose interest in the related information. This could be a big mistake, says independent consultant David Aspinall.
You may think such records management is the sort of thing that can be handled by a document management system. However, Table 1 below shows the differences between electronic document and records management systems, as defined by the European Model Requirements for the Management of Electronic Records (which can be found at www.cornwell.co.uk/moreq).
Yet the biggest difference between documents and records management is much more fundamental.
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