Note

Summary of Reports

 Casewise

 DST International

 mbs

 MetaStorm

 Plexus

 Singularity

 Staffware

 TOWER Software

 Ultimus

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Management Briefings

 Market Overview & Analysis | Part 2 | Part 3

 Expert Opinion: Graeme Muir of SchlumbergerSema

 Content Management: Peter Kibby and Mike Beswick of LogicaCMG | Part 2

 BPM Futures: Howard Smith and Peter Fingar of the Greystone Group | Part 2 | Part 3

 Round Table: Experts from Deloitte & Touche and SODAN, Stilo and Ether Solutions | Part 2 | Part 3 | Part 4

 Electronic Forms Management: Leonor Ciarlone of Cap Ventures | Part 2 | Part 3 | Part 4

 Document & Records Management: David Aspinall of Datum Solutions | Part 2

 Portals: Simon Olive of Pecaso | Part 2

 Case Study: Liverpool City Council

CAP Ventures has tried to quantify the return on investment for companies moving from paper to electronic forms. Leonor Ciarlone reports.

Achieving ROI from electronic forms - Part 1 | Part 2 | Part 3 | Part 4

One key area of business process management is the use of electronic organisational forms (e-forms) in place of paper documents. But how can companies considering a move to automated e-forms processes establish whether there is a measurable return on investment from leaving behind paper-based business communications?

CAP Ventures conducted primary research last year to investigate this question. The goals were to:

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Conspectus 2003

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